Owners of the new iPhone 5 have complained about the purple haze effect, which is a purple halo on pictures shot using the new kit’s camera.
The problem happens when a picture is snapped with a light source out-of-frame. The light source is usually the sun. The light source affects either photos or videos, leaving a purple halo effect.
Apple has acknowledged the issue, but has not offered a fix. Instead, it has advises iPhone 5 owners to take pictures using a different angle.
Apple advises iPhone 5 owners to take pictures in another angle on their official support forum. It says that making the light enter the lens at a different angle will prevent the problem from occurring.
The post’s Symptoms section reads, “A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.”
To solve the problem, Apple says, “Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”
Sadly, Apple does not admit that there is a problem with the phone’s camera or the root cause of the issue. It even replied to one new iPhone owner saying the issue is ‘normal’.
Have you experienced the purple haze effect when recording videos or capturing images using the iPhone 5? Are you satisfied with Apple’s solution? Give us your thoughts through a comment on our Facebook page.
